Privacy Policy

Effective Date: November 26, 2024
Website Name: CLL BOX
Business Name: CLL BOX
Contact Email: [iferninternationalnow@gmail.com]
Business Address: sasa 12, panacan ave, ipil-ipil street, Davao City, PH

At CLL BOX, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or purchase our vitamins and supplements for health. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Data Collection

We collect and process personal data for specific purposes. The data we collect may include:

a. Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Order Details: Shipping address, billing address, and payment information when you make a purchase.
  • Inquiries and Feedback: Any information you provide through our contact forms, surveys, or email correspondence.

b. Automatically Collected Data

When you use our website, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, and interaction with website features.
  • Cookies: To enhance user experience and track preferences. For details, see our Cookie Policy below.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver orders, manage payments, and communicate order status.
  • Customer Support: To address inquiries and provide assistance.
  • Marketing: To send promotional emails (with your consent) and offer personalized recommendations.
  • Website Optimization: To improve user experience through analytics.
  • Legal Compliance: To comply with applicable laws and respond to legal requests.

3. Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Consent: When you subscribe to newsletters or accept cookies.
  • Contractual Obligation: To fulfill orders or provide requested services.
  • Legitimate Interests: For fraud prevention, website improvement, and direct marketing.
  • Legal Obligations: To comply with tax and regulatory requirements.

4. Data Sharing

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Payment processors, delivery services, and IT support providers to fulfill services.
  • Legal Authorities: When required to comply with legal obligations.
  • Business Transfers: In the event of a merger, sale, or acquisition.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above:

  • Transactional Data: Retained for 7 years to comply with tax regulations.
  • Marketing Data: Retained until you opt out of receiving promotional communications.

6. Data Security

We implement industry-standard measures to safeguard your data, including:

  • Encryption: For secure data transmission during transactions.
  • Access Controls: Limiting data access to authorized personnel.
  • Regular Audits: To identify and address vulnerabilities.

While we strive to protect your data, no method of transmission or storage is 100% secure. You use our website at your own risk.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.
  2. Rectification: Request corrections to inaccurate or incomplete data.
  3. Erasure: Request deletion of your data (“Right to be Forgotten”), subject to legal requirements.
  4. Restriction: Request limited processing of your data.
  5. Data Portability: Receive your data in a structured, machine-readable format.
  6. Objection: Opt out of certain data processing, such as direct marketing.
  7. Withdraw Consent: Revoke consent for data processing at any time.
  8. Complaint: Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at [iferninternationalnow@gmail.com].

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website performance.

  • Necessary Cookies: Essential for site functionality.
  • Analytical Cookies: To understand user behavior and improve services.
  • Marketing Cookies: To personalize ads and offers.

You can manage cookie preferences through your browser settings.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. Review their policies before sharing data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on this page. We encourage you to review this policy regularly.

Contact Us

For questions or concerns about this Privacy Policy, contact:
Email: [iferninternationalnow@gmail.com]
Address: sasa 12, panacan ave, ipil-ipil street, Davao City, PH

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

CLL BOX respects your privacy and is committed to transparency and compliance with applicable privacy laws.